Shipping and Delivery

Shipping and Delivery

Q: When will my order be shipped?
A: We typically ship within 24 hours. Packages arrive in 3-5 business days. Please note that these are estimates only and may vary during peak seasons and holidays.

Q: Where do you ship from?
A: We ship from the United States.

Q: Will I receive a confirmation email after my order is shipped?
A: Yes. Once your order is shipped, you will receive a confirmation email with a tracking number and delivery information. Please use the tracking information provided in the email confirmation to track your order.

Q: What should I do if my order has not been shipped for an extended period of time?
A: If your order has not been shipped for more than 5 days, please contact us immediately at service@hotney.com. If you notice any shipping disruptions, please feel free to contact us.

If you have further shipping-related questions, please feel free to contact our 24/7 customer service at service@hotney.com or by contacting us online here.